Legal Notice · cyclezen.ai

1. Website publisher

Cyclezen SAS
Registered office: 1010 avenue de l'Europe, 33260 La Teste de Buch
SIRET: 94289626700013
RCS: 942 896 267 R.C.S. Bordeaux
Represented by: Samia Dahmouni, President
General email: contact@cyclezen.ai
DPO: dpo@cyclezen.ai
Website: cyclezen.ai

2. Publication director

Publication director: Samia Dahmouni, President of Cyclezen SAS.

3. Website host

The cyclezen.ai website is hosted by:

OVH SAS, OVH Cloud Public offer, data centres in France
2 rue Kellermann, 59100 Roubaix, France
Telephone: +33 9 72 10 10 07
Website: ovhcloud.com

The cyclezen.ai website, including its forms, is not hosted on a health data hosting (HDS) infrastructure.

4. Health data host

Health data entered in the Cyclezen mobile application is intended to be hosted in France by OVH SAS, certified as a Health Data Host (Hébergeur de Données de Santé) within the meaning of Article L. 1111-8 of the French Public Health Code. Cyclezen is the data controller; OVH SAS will act as a certified hosting processor.

Status as of 24 October 2026: the Cyclezen mobile application is not yet publicly deployed. Activation of HDS hosting with OVH SAS is in progress. The closed beta phase is scheduled to open on Wednesday 28 October 2026.

Some technical subprocessors may involve data transfers outside the European Union, covered by contractual safeguards. For details of the subprocessors, security measures, legal bases and rights, see the Privacy Policy.

5. Technical subprocessors

To provide the Service, Cyclezen uses technical subprocessors, all bound by contractual commitments of confidentiality and data protection in line with the GDPR. The categories of subprocessors include:

• HDS-certified host located in France for the storage of health data (OVH SAS, activation in progress)
• Host of the cyclezen.ai website, outside HDS (OVH SAS, France)
• Authentication service for user account management (Auth0, Okta group, Europe region)
• Error monitoring service (Sentry, Germany region, data filtered before sending)
• Notification services (Expo, Apple Push Notification service)
• Anti-bot service for the website forms (hCaptcha)
• Email sending service (OVHcloud mail service)

The exhaustive list of subprocessors can be provided on request to dpo@cyclezen.ai.

6. Contact

• General contact: contact@cyclezen.ai (being activated, operational before public opening).
• Data Protection Officer: dpo@cyclezen.ai (appointment of an external DPO specialised in health data is being finalised).
• Security (responsible disclosure): security@cyclezen.ai · policy published at cyclezen.ai/security.
• Beta programme: beta@cyclezen.ai.

7. Intellectual property

All the elements making up the cyclezen.ai website and the Cyclezen mobile application, the Cyclezen trademark, logo, design, interfaces, texts, illustrations, animations, source code and databases, are the exclusive property of Cyclezen SAS or are the subject of licences duly granted to Cyclezen SAS. These elements are protected by French and international intellectual property law.

Any reproduction, representation, modification, adaptation or distribution, in whole or in part, by any means, without the prior written authorisation of Cyclezen SAS is prohibited and constitutes infringement punishable under Articles L. 335-2 et seq. of the French Intellectual Property Code.

Data entered by the User in the application remains her property. The conditions of the licence to use the application are set out in Article 8 of the Terms of Use.

8. Personal data

Cyclezen SAS processes personal data and health data in accordance with Regulation (EU) 2016/679 (GDPR) and French Act No. 78-17 of 6 January 1978, as amended (Loi Informatique et Libertés). The terms of collection, processing, retention, security and the exercise of your rights are detailed in the Privacy Policy.

To exercise your rights (access, rectification, erasure, portability, objection, restriction, withdrawal of consent), contact: dpo@cyclezen.ai.

You have the right to lodge a complaint with the CNIL: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 · cnil.fr.

9. Cookies and trackers

The cyclezen.ai website uses only functional cookies strictly necessary for its operation (session security, display preferences). No advertising cookie or advertising tracker is set. The forms on the site are protected by hCaptcha, a third-party anti-bot service (see the Privacy Policy). A banner in line with CNIL recommendations is displayed on first access where required, with refusal as easy as acceptance.

Details of the purposes and lifetimes of cookies are set out in the Privacy Policy.

10. Credits

• Concept, design and writing: Cyclezen SAS.
• Photographs and illustrations: detailed credits to be completed before public opening.
• The site is built with freely available open-source technologies.

11. Nature of the application and notice

Cyclezen is a self-observation tool. It is not a medical device within the meaning of Regulation (EU) 2017/745 and does not replace the advice of a healthcare professional. For any question about your health, consult a qualified professional.

12. Consumer mediation

In accordance with Article L. 612-1 of the French Consumer Code, the User, as a consumer, has the right to use a consumer mediator free of charge with a view to the amicable resolution of a dispute with Cyclezen SAS. The appointment of the competent mediator is being finalised and will be published here before the public opening of the application (App Store), planned at the end of the closed beta phase.

13. Governing law and jurisdiction

This site and the Cyclezen mobile application are governed by French law. Failing an amicable resolution, and subject to the mandatory rules of jurisdiction applicable to consumers, any dispute relating to the site or the application will be submitted to the competent French courts.

Version 1.1 · 24 October 2026